- Work
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IBM Extreme Blue
Lab Manager2010 - present
Lab Staff2007 - 2010
Extreme Blue is an IBM incubator for rapid prototyping of potential emerging-tech products, staffed with the top 3% of IBM's intern applicant pool. Projects run for 12 weeks; project teams consist of three technical students (a mix of CS / Data Science / UX folks) and one MBA who performs the role of Offering Manager for the product under development.
Over the past 12 years, I have recruited, interviewed, hired, mentored & managed 54 Extreme Blue teams: 162 developers, 54 Offering Managers, 54 new product offerings.
- Winnow ~6000 applicants down to an annual hiring pool of ~40 via high-touch mixed behavioral/technical interview process
- Maintain up-to-date technical interview question set, with a specific focus on improving
the process to reduce bias and increase diversity in the finalist pool - Mentor multiple simultaneous product development teams on Agile practices & design thinking: Scrum, user stories, empathy maps, short time-boxed iterations, self-directed teams, continuous stakeholder feedback, user research
- Directly manage an average of sixteen employees/session, including biweekly 1:1s, with
an emphasis on team building and career development - Work with project sponsors to identify projects with the right combination of cutting-edge technology and real business value
- Manage expectations of multiple sets of project mentors and sponsors, setting team goals that are challenging but realistic
- Manage $1 million annual lab budget
IBM Global Services
Network/Server/End-User Support1998 - 2007
- Became highly adept at working with non-technical users experiencing technical problems
- Play
trianglerock.com
- Since 1996, show listings for the Triangle area of NC
WXDU FM
- I've been a college-radio DJ since 1986; my current home (since 1995) is Duke University's WXDU