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Ross Grady

919-444-3104  |   |  rossgrady.org
506 N Mangum St, Apt 302, Durham, NC 27701

I apply a user-centered approach, intuitive problem-solving skills, speedy absorption of new concepts, and extensive Agile experience to foster teams of productive & happy developers, designers and product managers.

Work

IBM Extreme Blue

Lab Manager2010 - present

Lab Staff2007 - 2010

Extreme Blue is an IBM incubator for rapid prototyping of potential emerging-tech products. Projects run for 12 weeks; project teams consist of three technical interns (a mix of CS / Data Science / UX folks) and one MBA who performs the role of Offering Manager for the product under development.

Over the past 11+ years, I have recruited, interviewed, hired, mentored & managed 50 Extreme Blue teams: 150 developers, 50 Offering Managers, 50 new product offerings.

  • Winnow ~6000 applicants down to an annual hiring pool of ~40 via high-touch mixed behavioral/technical interview process
  • Mentor multiple simultaneous product development teams on Agile practices & design thinking: Scrum, user stories, empathy maps, short time-boxed iterations, self-directed teams, continuous stakeholder feedback, user research
  • Work with project sponsors to identify projects with the right combination of cutting-edge technology and real business value
  • Manage $1 million annual lab budget

IBM Global Services

Network/Server/End-User Support1998 - 2007

  • Became highly adept at working with non-technical users experiencing technical problems

Play

trianglerock.com1996 - present

  • shows listed: 26,587
  • artists in database: 20,525

WXDU FM1995 - present

  • Manage all computing infrastructure
  • Primary reviewer for NC releases: ~1400 in-house reviews written
  • Engineer for live on-air performances